Touch Screen Queue Management Kiosk — Self-Service Ticket Dispenser

Floor-standing touch-screen kiosk that issues queue tickets and manages waiting lines across banks, clinics, and service halls.

From30,998.00 ฿
Custom order
Made to order to your spec — you choose the size and configuration.

A touch-screen queue management kiosk is the front end of a ticket-and-call system: customers tap the screen, take a printed number, and wait for their turn to be called to a counter. This floor-standing unit runs Windows on an Intel Core CPU, drives a 1920×1080 touch display, and ships with an SDK so it integrates into an existing queuing server, counter LED strips, voice callout, and satisfaction-rating hardware. The steel cabinet is built from 1.5 mm cold-rolled electrolytic plate, so it holds up to constant public use in a lobby.

Where several service categories share one hall — a bank branch, hospital registration, a government office, a restaurant waiting area — the kiosk keeps lines orderly and gives each customer an on-screen estimate of the people ahead and the likely wait. Numbers transfer between counters of different service types without the customer re-queuing, and management software rolls up per-category totals: customers served, abandoned, still waiting, and average handling time.

  • Windows kiosk with Intel Core i3/i5/i7 options and 4–8 GB RAM
  • Automatic, button, or touch-screen ticket issuing with a low-paper alert option
  • SDK integration for calling servers, LED counter displays, and voice systems
  • Optional peripherals: barcode/QR scanner, IC/card reader, MSR, camera, fingerprint scanner, A4 or label printer, POS module

Specifications

Material
Cold-rolled electrolytic steel plate
Color
Customizable
Customization
Cabinet color and size customizable; optional peripherals (IC/card reader, MSR, barcode/QR scanner, camera, fingerprint scanner, A4/label printer, POS module)
Display resolution
1920×1080
Screen type
LCD / LED touch screen
Operating system
Windows
CPU
Intel Core i3 / i5 / i7
RAM
4 GB / 8 GB DDR3
Storage
128 GB / 256 GB
Mounting type
Floor standing
Material thickness
1.5 mm
Integration
SDK
Installation environment
Indoor

Frequently asked questions

How does the kiosk handle a hall with several service categories?

Multiple business queues run at once, each with its own ticket series, and a number can be transferred between counters of different categories without the customer rejoining the line.

What does the kiosk need around it to work as a full queuing system?

The kiosk is only the ticket-issuing front end. A complete setup also needs a calling server, counter LED strip screens, a voice system and the queue management software, plus an optional satisfaction evaluator; the supplied SDK ties the kiosk to all of them.

What peripherals can be built in, and are they included as standard?

IC/card reader, MSR, barcode and QR scanner, camera, fingerprint scanner, A4 or label printer and a POS module are all optional additions, not standard. Name the modules you want in the order so the cabinet is built to house them.

Which computing specification should we order, and what else is customisable?

Choose Intel Core i3, i5 or i7 with 4 or 8 GB DDR3 and 128 or 256 GB storage behind the 1920×1080 LCD/LED touch screen running Windows. Cabinet colour and size are customisable too, so state finish and dimensions at order stage.

Will it hold up in a high-traffic lobby, and how is ticket paper managed?

Cabinet panels are 1.5 mm cold-rolled electrolytic steel plate for constant public handling, floor-standing and specified for indoor use. Large halls should add the low-paper alarm so staff reload before the ticket roll runs out.

Is shipping included in the price?

For in-stock items — anything you can add to the cart — shipping is included in the listed price. For made-to-order items, delivery is either free (marked on the product page) or calculated when you place your order, based on destination and volume.

How long does delivery take?

In-stock items typically arrive within one to three weeks. Made-to-order items take three to six weeks, since we work directly with manufacturers and need time for production and logistics before shipping. Your assigned manager confirms a more precise estimate once your order is placed. Please note we can't be responsible for delays caused by customs clearance in the destination country.

Are import duties and taxes included?

In most cases, yes — we aim to ship Delivered Duty Paid (DDP), which means duties and import taxes are handled so you don't face extra charges on delivery. In rare cases we may ship Delivered Duty Unpaid (DDU), where you would settle import charges directly with the carrier — but only when agreed with you in advance.

Do your products come with a warranty?

Yes. Most of our equipment comes with a one-to-two-year manufacturer's warranty covering factory defects and technical faults under normal use; the specific term is stated on each product page. If a defect appears, we arrange a replacement or refund in line with our Exchange & Return Policy, and our team guides you through the claim step by step.

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Self order kiosk with blue touchscreen menu connected to queue display screens, router, and office computers

Touch Screen Queue Management Kiosk — Self-Service Ticket Dispenser

30,998.00 ฿

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