How to Start a Catering Business That Arrives Intact

How to Start a Catering Business That Arrives Intact

Catering is a kitchen that has to arrive somewhere. Cook-chill, hot holding, cold in transit, the pack-out list, and the licences for the UK, US and Australia.


In short: how to start a catering business is a question about the gap between your kitchen and somebody else's room. The cooking is the easy half. The discipline is producing days ahead, holding safely, moving it without breaking the cold chain, and never needing something you left behind.

A restaurant that runs out of an ingredient sends someone to the shop. A caterer eighty kilometres away with two hundred guests seated does not have that option. Everything about the format follows from that one asymmetry: you get one chance, in a building you do not control, with whatever is on the van.

Which makes catering unusual to equip. Half the kit is production — and it looks like any commercial kitchen. The other half exists purely to survive transport and to hold food safely for hours in a room with no gas, sometimes no water and often one overloaded socket.

Decide which catering business you are actually starting

Four formats hide under the word, and they need different kitchens.

Drop-off delivers food and leaves. No service staff, no on-site equipment, everything designed to be eaten at ambient or reheated by the client. It is the cheapest to start and the lowest margin.

Buffet delivers, sets up, holds and serves from a line. This is where hot-holding equipment becomes the core of the business.

Plated service puts a hot plate in front of a seated guest at a specific minute. It needs the most equipment, the most staff and a genuine on-site kitchen or a very good regeneration plan.

Bar and drinks is a separate business that happens to travel in the same van, and it is discussed near the end because people consistently underestimate it.

Pick one to start. Every one of them can be added later; trying to quote for all four in the first year is how a caterer ends up owning equipment for jobs they do not win.

You cannot cook it all on the day

An event for a hundred and fifty is not a restaurant service for a hundred and fifty spread over four hours. It is one moment, and no kitchen has the burner capacity to cook everything into that moment.

So the model is cook-chill: produce over the preceding days, bring everything down through the danger band fast, hold cold, and regenerate on site or on arrival. That is not a shortcut — it is the standard way large-scale food service works, and it is safer than cooking on the day in a strange kitchen.

What makes it work legally as well as practically is the chilling step. Food has to move out of the danger band within a defined time, and a walk-in cannot do it — it was designed to hold cold, not remove heat.

Blast Freezer for Restaurants (3 Trays) Commercial Blast Freezer for Restaurants (3, 5 & 10 Trays) (10) From 52,107.00 ฿60,033.00 ฿ View product

Vacuum packing is the other half of the same model. Portioned, sealed and dated, components hold far longer, travel without spilling, and stack in a way that open trays never will.

Commercial Vacuum Sealer Automatic Commercial Vacuum Sealer (8) 57,335.00 ฿67,452.00 ฿ View product

The bonus is stock control: a sealed, dated bag is a label an event manager can read at six in the morning in somebody else's car park.

Hot holding is where a buffet is won or lost

Food that is held badly is worse than food that is reheated badly, because it degrades slowly and nobody notices until service. Held too hot it dries and darkens; held too cool it enters the danger band and you have a food-safety incident rather than a quality one.

Wet heat is the answer for almost everything a caterer holds. A bain marie surrounds the pan with hot water, so the food holds at temperature without a dry hot surface cooking it further.

Commercial Electric Bain Marie Commercial Electric Bain Marie Food Warmer — 12-Pan with Glass Top26,948.00 ฿ View product

On site, the chafing dish does the same job with less power and no plumbing, which is why it remains the format of every buffet in the world. Electric versions hold more accurately than fuel gel and are worth it wherever there is a socket; gel is the fallback when there is not, and you should always carry it.

Electric Stainless Steel Chafing Dish — Buffet Food Warmer Set Electric Stainless Steel Chafing Dish — Buffet Food Warmer SetFrom 3,036.00 ฿4,385.00 ฿ View product

Whichever you use, temperature is a number you record rather than assume. A probe thermometer and a sheet is the cheapest piece of equipment in this article and the one an inspector will ask about first.

Cold in transit is the link nobody audits

Every caterer has a chilling plan and a holding plan. Far fewer have a transit plan, and transit is where the cold chain actually breaks — a van in July, loaded at seven, unloaded at eleven, with the doors open at both ends.

Three things fix most of it. Insulated boxes with cold packs, pre-chilled rather than cooled on the way. Loading last-out-first-in, so the cold goes on last and comes off first. And a temperature check written down at load and at arrival, which is both the discipline and the evidence.

For anything larger than a car boot, refrigerated transport stops being optional. It is also the point at which the business becomes properly scalable, so it usually arrives with the second van rather than the first.

The pack-out list is the actual product

The single highest-return habit in catering has nothing to do with equipment: a written, per-event pack-out list, checked twice, by two people.

Everything that goes wrong on site traces back to something that did not leave the building — the serving spoons, the extension leads, the gel fuel, the spare gastronorm, the roll of cling film, the first-aid kit. None of it is expensive and all of it is unavailable at eight in the evening in a field.

Build the list per event type rather than per event, then adjust. Over a year it becomes the most valuable document the business owns, and it is the thing that lets you hire staff who have never worked with you.

Serving equipment scales differently from kitchen equipment

Kitchen equipment is bought once and used at every event. Serving equipment — plates, glassware, cutlery, linen, tables, chairs — scales with headcount, and a hundred-cover job needs five times the crockery of a twenty-cover one.

Hire it, at least at first. Hire companies absorb breakage, storage and the mismatch between your biggest and smallest jobs, and the cost is a line you pass on to the client. Buying makes sense only for the size of event you run every single week — and for the few items where quality is part of your brand and hire stock is unreliable.

Storage is the hidden cost of owning. Equipment for a two-hundred-cover event occupies real space fifty-one weeks of the year.

Bar service is a separate business bolted on

Drinks are the most profitable part of most events and the part most often quoted badly. They also carry their own equipment, their own licence and their own failure modes.

A mobile bar station gives you a working bar with refrigeration in a room that has none, which is the difference between serving drinks and handing out warm bottles.

Stainless Steel Mobile Bar Station — Refrigerated Cocktail Cart Stainless Steel Mobile Bar Station — Refrigerated Cocktail Cart77,233.00 ฿89,374.00 ฿ View product

Ice is the item that ruins events. A hundred guests through a summer afternoon will go through far more than anyone estimates, venues rarely have any, and bought bags melt in transit. Producing your own — and transporting it in insulated boxes — is the difference between running out at eight and not.

Commercial Automatic Cube Ice Maker — Air-Cooled, 80-120 kg/Day Commercial Automatic Cube Ice Maker — Air-Cooled, 80-120 kg/DayFrom 30,354.00 ฿35,750.00 ฿ View product

The licensing side is covered below, and it is the part that catches new caterers: the licence usually attaches to the place the event happens, not to you.

How to start a catering business: where the money goes

The largest early decision is where you cook. A registered production kitchen is the biggest fixed cost in the business, and there are three routes: build your own, rent a shared commercial kitchen by the hour, or work out of an existing venue's kitchen in exchange for a fee. Renting is how most viable catering businesses start, because it turns the largest fixed cost into a variable one while you find out what you actually sell.

Transport is the second. A reliable van with a proper load plan does more for the business than an extra piece of kitchen equipment, and refrigerated transport is the upgrade that unlocks larger jobs.

The cash-flow shape is the thing to plan for. Catering carries costs weeks before payment, and staffing is booked before deposits clear. Deposits are not a formality in this business — they are what keeps it solvent.

Licences: the food follows you, the alcohol follows the venue

United Kingdom. Register the food business with your home council at least 28 days before trading, and expect an inspection and a Food Hygiene Rating on your production kitchen. For alcohol at an event, a Temporary Event Notice covers up to 499 people, served on the council and police at least ten working days ahead — and crucially it applies to the location of the event, so a caterer working ten venues needs a TEN for each. You are limited to five a year unless you hold a Personal Licence, which raises it substantially, and that alone is the reason working caterers get one.

United States. A health department permit and food-handler certification, plus — in most states — a commissary agreement: proof that you produce in an approved commercial kitchen rather than at home. Home-kitchen catering is broadly not permitted beyond narrow cottage-food exceptions that exclude most catered menus. Alcohol is a state or local one-day special-event permit, and the venue's own licence usually does not extend to you.

Australia. Council food-business notification and premises approval for the production kitchen, plus a Food Safety Supervisor in most states. Mobile and temporary food-handling requirements apply at each event location, and some councils require separate notification for events in their area. Alcohol at events runs on a limited or temporary licence from the state regulator, with RSA competency for anyone serving.

Across all three, the pattern is the same: the food registration follows your kitchen, and the alcohol permission follows the event. Plan the second one per booking rather than once.

What goes wrong on the second event

The first event is over-prepared, because it is terrifying. The second is where the habits show.

Something is missing from the van, because the pack-out list was in someone's head. The holding temperature was assumed rather than measured, and the food was fine but there is no record that it was. And the job was priced on food cost plus a margin, without the four hours of loading, driving, setting up and packing down that the food cost knows nothing about.

All three are process rather than equipment, which is the honest summary of this format: catering is a logistics business that happens to cook.

Working out what has to travel and what has to hold? Tell us the format you are quoting for and the largest headcount you want to take, and we will spec the production and the on-site kit separately.

Tell us about your catering →

Frequently asked questions

How much does it cost to start a catering business?

The biggest early decision is where you cook. Renting a shared commercial kitchen by the hour turns the largest fixed cost into a variable one while you learn what you sell. Transport is second, and refrigerated transport is the upgrade that unlocks larger jobs.

Can you run a catering business from a home kitchen?

Broadly no. Most jurisdictions require production in a registered commercial kitchen — in the US that is usually evidenced by a commissary agreement — with narrow cottage-food exceptions that exclude most catered menus.

What equipment do you need to start a catering business?

Production kit plus a second set that exists purely to travel: blast chilling and vacuum packing for cook-chill, bain maries and chafing dishes for holding, insulated boxes for transit, and — if you serve drinks — a mobile bar and your own ice.

Do you need a licence to serve alcohol at a catered event?

Yes, and it usually attaches to the event location rather than to you. In the UK that is a Temporary Event Notice per venue, filed at least ten working days ahead, capped at five a year unless you hold a Personal Licence. The US and Australia use one-day or limited event permits.

How do caterers keep food safe in transit?

Pre-chilled insulated boxes rather than boxes cooled on the way, loading so the cold goes on last and comes off first, and a temperature check written down at load and at arrival. Transit is the link most often skipped and the one where the cold chain actually breaks.

Should a caterer buy or hire plates and glassware?

Hire, at least at first. Serving equipment scales with headcount while kitchen equipment does not, and hire companies absorb breakage, storage and the gap between your largest and smallest jobs. Owning only pays for the event size you run every week.

What is the most common mistake new caterers make?

Pricing on food cost plus a margin, and forgetting the four hours of loading, driving, setting up and packing down that the food cost knows nothing about. The close second is a pack-out list that lives in somebody's head rather than on paper.

Keep reading

How to Open a Craft Beer Bar Where Variety Does Not Go Flat
Launch Guides

How to Open a Craft Beer Bar Where Variety Does Not Go Flat

In short: how to open a craft beer bar is a fight between two things you want at the same time. Guests come for choice; draft beer reward...

Read article
How to Open a Frozen Yogurt Shop When the Customer Sets the Portion
Launch Guides

How to Open a Frozen Yogurt Shop When the Customer Sets the Portion

In short: how to open a frozen yogurt shop is unusual because you do not portion the product — the customer does, and then you weigh it. ...

Read article
How to Open a Deli Without the Counter Eating the Margin
Launch Guides

How to Open a Deli Without the Counter Eating the Margin

In short: how to open a deli comes down to one uncomfortable trade. A counter that looks abundant sells more; a counter that still looks ...

Read article

Book a consultation

Tell us what you're outfitting and we'll come back with the right kit, pricing and lead times.

WhatsApp number